• Rated 0 out of 5
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    Fennel Home Theater Individual Seating by Winston Porter for Living Room on Internet

    Perfect Luxury Recliner Blog

    Loved this Luxury Recliner a lot! A must own it! It's a good thing that I was able to find this furniture. and I really love this product so much.

    I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it

  • Rated 0 out of 5
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    Synca Wellness 4D Ultra Premium Reclining Heated Full Body Massage Chair with Ottoman by Synca Wellness for Living Room for Good Living Room

    Perfect Luxury Recliner Blog

    Upholstery Material: Faux leather Customizable Programs: Yes Adjustable Footrest: Yes Remote Control Included: Yes

    No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.

  • Rated 0 out of 5
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    Rashida Power Recliner by Red Barrel Studio for Living Room Who Sell

    Perfect Luxury Recliner Blog

    Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them!

    I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions.

  • Rated 0 out of 5
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    Wonderful Red Barrel Studio Rashida Power Recliner for Living Room

    Perfect Luxury Recliner Blog

    I was looking for a nice Luxury Recliner for gift and this is it! I'm very happy with this purchase and the price can't be beat!

    After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future.

  • Rated 0 out of 5
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    Soguda Genuine Leather Power Recliner by Red Barrel Studio More Complete

    Perfect Luxury Recliner Blog

    Reclining Type: Power Weight Capacity: 500lb. Adult Assembly Required: No Seat: 12'' H x 26'' W x 24'' D Fully Reclined Depth - Front to Back: 65''

    I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.

  • Rated 0 out of 5
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    Rashida Power Recliner by Red Barrel Studio for Living Room Read 4 Reviews

    Perfect Luxury Recliner Blog

    I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Luxury Reclinerthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Luxury Recliner that in the past I kept the item instead of returning it.

    Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days.

  • Rated 0 out of 5
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    Denali Manual Rocker Recliner by Palliser Furniture for Living Room in Online Store.

    Perfect Luxury Recliner Blog

    This Luxury Recliner definitely is on my list of favorite things! The color is real nice! The Luxury Recliner is perfect! This is the best Luxury Recliner that I bought online! Highly recommend.

    I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items.

  • Rated 0 out of 5
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    GIFT Fairfield Chair Greek Key Genuine Leather Recliner for Living Room

    Perfect Luxury Recliner Blog

    Weight Capacity: 300lb. Adult Assembly Required: No Seat: 21.5'' H x 22'' W x 21'' D Fully Reclined Depth - Front to Back: 66'' Required Back Clearance to Recline: 12''

    Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.

  • Rated 0 out of 5
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    Shop A Birch Lane Donohoe Leather Manual Recliner for Living Room

    Perfect Luxury Recliner Blog

    I had to order Luxury Recliner for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed.

    Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add.

  • Rated 0 out of 5
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    Online Shop for Red Barrel Studio Tyreke Electric Manual Recliner for Living Room

    Perfect Luxury Recliner Blog

    Thanks a lot. Let me congratulate you on your found this deals. Here is the furniture for you. I think, These price is not high for you. Would recommend to anyone.

    We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Luxury Recliner was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement.

  • Rated 0 out of 5
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    Low cost Catnapper Madison Power Recliner with Massage with Heating for Living Room

    Perfect Luxury Recliner Blog

    Reclining Type: Power Weight Capacity: 350lb. Level of Assembly: Partial Assembly Adult Assembly Required: Yes Seat: 21'' H x 21'' W x 22.5'' D

    I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Luxury Recliner, one I had priced locally and found on Wayfair for less than half the retail cost. When the Luxury Recliner arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Luxury Recliner the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Luxury Recliner.

  • Rated 0 out of 5
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    2021 Living Room Ideas: Mayes Recliner by Bradington-Young

    Perfect Luxury Recliner Blog

    What a really awesome website. Everything they have comes in an array of colours, sizes, styles. It is truly impressive and very easy to get around the site. Great site to shop for just about anything for your home, pet, garden, etc. Bought a Luxury Recliner from them. Excellent service and fast shipping.

    I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well.

  • Rated 0 out of 5
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    Lockheart Faux Leather Manual Glider Recliner by Latitude Run for Living Room Compare Price

    Perfect Luxury Recliner Blog

    I have always wanted to get a Luxury Recliner, but I never found one that met all my criteria. This Luxury Recliner is wonderful. The photos do not do it justice. I ordered this online and really wanted to keep this furniture. The color is beautiful. If you ever thought about getting this Luxury Recliner, do not think about it ... It's incredible!

    I was quite surprised with the low ratings. However, this was my first purchase buying Luxury Recliner. The site was easy to search for what I needed and provided much information on the Luxury Recliner. I loved how I was able to order Luxury Recliner before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.

  • Rated 0 out of 5
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    Hot Price Norwood Power Rocker Recliner by Palliser Furniture

    Perfect Luxury Recliner Blog

    Weight Capacity: 300lb. Level of Assembly: Partial Assembly Adult Assembly Required: Yes Seat: 19'' H x 20'' W x 22'' D Fully Reclined Depth - Front to Back: 64''

    The Quality of Luxury Recliner I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly.

  • Rated 0 out of 5
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    Hickory Genuine Leather Recliner by Fairfield Chair for Living Room Best Gift

    Perfect Luxury Recliner Blog

    I ordered Luxury Recliner. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Luxury Recliner. It took about a week to deliver. The Luxury Recliner came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian.

    Ordered new Luxury Recliner. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Luxury Recliner originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.

  • Rated 0 out of 5
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    Camiesha Power Lift Assist Recliner with Massage by Latitude Run for Living Room Where to shop

    Perfect Luxury Recliner Blog

    Online photos do not make this furniture justice. These were a 22st birthday gift and probably one of the best gifts I have ever gotten. The Luxury Recliner is beautiful, strong, but still smooth. The perfect color in a perfect Luxury Recliner. Absolutely beautiful, and the perfect size. You will love this furniture! Especially in the sale price!

    Last purchase was a new Luxury Recliner. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Luxury Recliner for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first.

  • Rated 0 out of 5
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    Most Popular Ebern Designs Sechura 21.75" Power Lift Assist Recliner for Living Room

    Perfect Luxury Recliner Blog

    Reclining Type: Power Weight Capacity: 299lb. Level of Assembly: Partial Assembly Adult Assembly Required: Yes Seat: 22.25'' H x 21.75'' W x 21.75'' D

    I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.

  • Rated 0 out of 5
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    More Details Red Barrel Studio Kiger Power Lift Assist Recliner for Living Room

    Perfect Luxury Recliner Blog

    I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Luxury Recliner but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service.

    They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time.

  • Rated 0 out of 5
    (0)

    Power Lift Assist Recliner by Catnapper for Living Room Best Store

    Perfect Luxury Recliner Blog

    Thank you so much. Big Greatly Congratulations to you. Good Deals. If you would like to buy Luxury Recliner. Birch Lane Donohoe Leather Manual Recliner is a nice product to buy for yourself and your family.

    Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating

  • Rated 0 out of 5
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    Pandora Rocker Recliner by Southern Motion for Living Room Free Shipping and Returns

    Perfect Luxury Recliner Blog

    Reclining Type: Manual Weight Capacity: 300lb. Adult Assembly Required: No Required Back Clearance to Recline: 5'' Overall: 43'' H x 39'' W x 41'' D

    Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers.

  • Rated 0 out of 5
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    Citronelle Manual Recliner by Darby Home Co Celebration of Love

    Perfect Luxury Recliner Blog

    I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair

    I needed furniture for my new apartment, so I ordered two Luxury Recliner for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service!

  • Rated 0 out of 5
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    New Hercules Wall Hugger Recliner by Southern Motion

    Perfect Luxury Recliner Blog

    Thank you for offering the best Luxury Recliner in the world! I had been shopping in area department stores for this Luxury Recliner to no available. Thanks, I am so happy.

    I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever.

  • Rated 0 out of 5
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    Saving More Derene Power Recliner by Red Barrel Studio

    Perfect Luxury Recliner Blog

    Reclining Type: Power Weight Capacity: 300lb. Level of Assembly: Partial Assembly Adult Assembly Required: Yes Seat: 19.5'' H x 20.3'' W x 21.1'' D

    Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed.

  • Rated 0 out of 5
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    WM Store. Recliner Power Lift(Brown) by Red Barrel Studio for Living Room Hot Price

    Perfect Luxury Recliner Blog

    This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!

    I ordered a Luxury Recliner from Wayfair and another Luxury Recliner from another company last month, the couch came within 2 weeks, the Luxury Recliner, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Luxury Recliner as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time.

  • Rated 0 out of 5
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    Good Red Barrel Studio Bulloch Headrest/Lay Flat Power Recliner for Living Room

    Perfect Luxury Recliner Blog

    I LOVE this product. I read reviews saying it good and perfect. so I love it. Perfect color, perfect value, etc.

    I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it.

  • Rated 0 out of 5
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    Perfect Store Southern Motion Fame Headrest 22" Power Recliner for Living Room

    Perfect Luxury Recliner Blog

    Reclining Type: Power Weight Capacity: 350lb. Adult Assembly Required: No Seat: 20'' H x 22'' W x 22'' D Fully Reclined Depth - Front to Back: 67''

    Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.

  • Rated 0 out of 5
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    11 Tips in Renew Living Room with Palliser Furniture Lina Power Wall Hugger Recliner

    Perfect Luxury Recliner Blog

    No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.

    Recently purchased some Luxury Recliner. The Luxury Recliner shipped extremely quickly and were at my door in 10 days. The Luxury Recliner quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments.

  • Rated 0 out of 5
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    Elijahwon Manual Recliner by Latitude Run for Living Room Best Guaranteed

    Perfect Luxury Recliner Blog

    I was so excited to get these after reading the reviews, it is so hard to find great Luxury Recliner online and I don't have time to go shopping. I tried them on right away and thought the fit was amazing.

    Our Luxury Recliner is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Luxury Recliner this was by far the best online. When it arrived it really met our needs. Would strongly recommend.

  • Rated 0 out of 5
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    Dark Brown Upholstered Power Glider Recliner by Red Barrel Studio for Living Room for Wonderful Living Room

    Perfect Luxury Recliner Blog

    Reclining Type: Power Weight Capacity: 200lb. Level of Assembly: Partial Assembly Adult Assembly Required: Yes Seat: 21'' H x 22'' W x 23'' D

    I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions.

  • Rated 0 out of 5
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    Your Loft Genuine Leather Power Swivel Recliner by Fairfield Chair Low Budget

    Perfect Luxury Recliner Blog

    I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.

    I ordered a Luxury Recliner and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result!

  • Rated 0 out of 5
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    Lanark II Power Recliner by Palliser Furniture for Living Room Check Ratings

    Perfect Luxury Recliner Blog

    Great Luxury Recliner! I was surprised that it was so nicely packaged, and was such a good quality overall for the price. It looks like it cost a bit more.

    This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well.

  • Rated 0 out of 5
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    The top 6 stores to buy a Luxury Recliner in U.S. Red Barrel Studio Olle Power Lift Assist Recliner

    Perfect Luxury Recliner Blog

    Reclining Type: Power Weight Capacity: 330lb. Level of Assembly: Partial Assembly Adult Assembly Required: Yes Seat: 19.3'' H x 17.3'' W x 20.5'' D

    After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Luxury Recliner was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Luxury Recliner are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!

  • Rated 0 out of 5
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    First Choice Red Barrel Studio Aubreyann Power Lift Assist Recliner for Living Room

    Perfect Luxury Recliner Blog

    Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.

    I've finally ordered a Luxury Recliner on Wayfair a while ago and it is better than my old Luxury Recliner I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too!

  • Rated 0 out of 5
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    How Can I Buy Red Barrel Studio Kogut Power Recliner for Living Room

    Perfect Luxury Recliner Blog

    These Luxury Recliners are so large and delicate. Is very pretty. I bought one for myself and my friend. I would definitely recommend this product if you are in the market for a cute Luxury Recliner. Great gift for any age! Looks a bit cheap, but still very cute!

    Love shopping at Wayfair... love the quality, price and service. I returned Luxury Recliner, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company.

  • Rated 0 out of 5
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    The Best Luxury Recliner on Wayfair is Recliner by Attraction Design Home

    Perfect Luxury Recliner Blog

    Reclining Type: Manual Weight Capacity: 300lb. Adult Assembly Required: Yes Seat: 19'' H x 28'' W x 35'' D Fully Reclined Depth - Front to Back: 62''

    Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them!

  • Rated 0 out of 5
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    Southern Motion Velocity Power Recliner Find Lowest Price

    Perfect Luxury Recliner Blog

    I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Luxury Recliner, one I had priced locally and found on Wayfair for less than half the retail cost. When the Luxury Recliner arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Luxury Recliner the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Luxury Recliner.

    I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.

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